Digitally Transform Your Field Service In Manufacturing

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How to achieve digital excellence in manufacturing

Discover how your organisation can achieve digital excellence in manufacturing and bring your customers closer together with connected field services in manufacturing. In this eBook from Fusion5 we will show you how to become data driven and power up your field service operations.  

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Fusion5’s team is experienced in helping organisations manage their in-field service needs, from skills, availability and location-based scheduling, to assets and warranties, to achieving a pleasant and viable user experience for in-field team members.

We are experienced implementers of Dynamics 365 Field Service in New Zealand, Australia, and further abroad. This encompasses traditional workloads such as pre-emptive and break-fix servicing of machinery, to inspections, to in-field medical and social services provision. We spend time with your team on the road to understand what will work and what won’t, and just how Dynamics 365 can enable your in-house and in-field teams to collaboratively provide superior customer experience.

Dynamics 365 Field Service provides an ideal platform on which Kiwi and Aussie organisations can improve the effectiveness of their service provision. The solution enables efficient scheduling and provision of service on customer sites, as well as AI-driven schedule optimisation, route planning, a configurable mobile experience with full offline functionality, through to invoicing for parts and services – integrated to your finance system.

Your Microsoft Dynamics Partner 

As a member of the Microsoft Dynamics Inner Circle, we are not only recognised as being an expert and trusted pair of hands for consultancy, implementation, change management and support, but we also advance access to product updates, licensing changes, and the ability to take our customers feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.