Who needs a CRM?

The right CRM (Customer Relationship Management) solution will empower you to create curated buying journeys for customers and prospects alike, while giving your sales and marketing teams timely insights and reports that prompt them to respond at the optimal moment to get a successful outcome.

If you are serious about simplifying the customer engagement process, in a powerful, automated, and insightful way — resulting in a fuller, more valuable sales pipeline, a great CRM is your best friend!

Skip the crystal ball and forecast with accuracy

A great CRM will prime you for sales success by sorting, cleaning and analysing data, then providing insights on where your hottest opportunities lie, changes in purchasing trends, and information that can help you forecast sales with confidence.

Automatically create personalised engagements

By capturing data on buying behaviours, website visits, and engagement levels with email and social media, your CRM can craft automated outreaches that are personalised to match the needs of your contacts.

Synchronise Sales & Marketing

Achieving a truly synchronised Sales & Marketing function is the holy grail. With the right CRM, insightful data can flow freely between the members of these often segregated teams, giving Sales the most up-to-date info on which prospects are showing buying signals, and showing Marketing which activities and engagements are delivering leads of acceptable quality into the sales pipe.

Get that satisfaction glow

Happy customers are loyal customers. Having a single view of your contacts, with their online behaviour, email and phone interactions, and buying history, enables both Marketing and Sales to have deeply value-adding engagements that give customers the sense they're understood and being met where it's important to them.

Microsoft Dynamics Customer Engagement

Choose a single module to get you started, or implement an end to end Sales & Marketing CRM on day one.

Is this the CRM for you? Find out more.

Commonly Asked Questions

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