A wholly-owned subsidiary of Toyota Motor Corporation, Japan, they sell new Toyota and Lexus vehicles as well as supplying used vehicles, parts and servicing. The company’s key operations are based in three locations: the National Customer Centre in Palmerston North, Vehicle Operations in Thames, and a Port of Entry facility and Corporate Sales Office in Auckland.
A new era in people management
Toyota New Zealand is about people. So when they looked at improving on their legacy HR and payroll solution in 2017, they wanted something that directly engaged and motivated their staff – not just delivered rigid, mandatory processes.
“Even though our talent system was less than five years old, it wasn’t really doing what we needed it to do,” says Melissa Williams, Payroll and Administration, Business Support for Toyota New Zealand. "Our employees didn’t enjoy using it to enter their objectives and doing their end of year appraisal. It was a bit of a struggle to get our people motivated.”
While Toyota New Zealand wasn’t looking for - or expecting - anything as revolutionary as Jemini, they were attracted to the concept of putting the employee at the centre and its usability.
“Jemini puts the wellbeing of the staff member at the centre of everything,” says Justine Martin, Toyota New Zealand’s HR Manager. And while the other solutions being considered met the company’s current requirements, it was immediately apparent that Jemini offered the bonus of future-proofing. “It’s clearly something we can grow into for our headquarters of the future,” says Martin.