Selecting a system to meet unique needs
With a large membership, a highly profiled customer base and many activities to track, the Auckland Chamber of Commerce required a CRM system that is flexible enough to provide support for their rather unique requirements in order to do all of this in an efficient and effective way.
Rather than selecting a system that dictates how they should work, Pivotal allows them to work as they prefer — with the system being tailored to meet their specific needs.
Seamless and logical
Pivotal offers the Chamber of Commerce a fully integrated Sales Force Automation tool which includes document management, supported by Microsoft SharePoint and Microsoft Office integration to ensure the user’s experience is seamless and logical.
Pivotal provides the Chamber with a multi-tenanted solution that enables them to offer a bureau services to 10 of New Zealand’s other Chambers of Commerce.
All marketing, membership management and sales force activity are incorporated into the upgraded Pivotal platform using the toolkit and workflow capability provided — keeping the implementation costs low and the value proposition to the business high.