While you may have an enthusiastic showing of hands (or not), you need a cool, clear head to choose the right resources for your project team.
Start early. Think about who you are going to select during the system evaluation stage. And don’t be afraid to ask your software vendor to help you establish the roles and responsibilities. After all, they do this every day.
The perfect resource checklist:
Each one of your team members should possess:
- Great soft skills
- A deep level of business knowledge of their unit’s processes
- Some technical ability (depending on their role)
- A positive and enthusiastic attitude about the system and the changes it will bring
- The ability to communicate and ‘gel’ with the vendor’s team
Top Tip: Effective collaboration starts with a clear goal, so everyone needs to be on board. People tend to support what they create, so involve your team from the outset of the project.