The great escape from paper-based processes
Kiwicare makes a great commitment to developing innovative products, but their investment in HR wasn’t quite keeping up.
The company’s performance management process was heavily reliant on printing and filling out paper forms. The resulting documents were then scanned and forwarded to management by email. Completed performance-review forms were saved onto a desktop device rather than in a document library, so accessing them and their contents on demand was both time-consuming and challenging.
Keen to move forward, Kiwicare set some clear objectives for the future of their performance management activities. These included simplifying and streamlining the process, becoming more people-centric, doing away with paperwork, and focusing on the employee-to-manager conversation and feedback. A new system had to support the business’s desire to achieve organisational and individual goals and enable growth. Above all, it had to be done in partnership – with employees and management objectives fully aligned.
Natalie and Judith Jamieson, Kiwicare’s HR Director, had already started exploring available solutions when Fusion5, their NetSuite implementation partner, introduced them to Jemini, their proprietary HR and Payroll Software. “We’d considered other options,” said Natalie, “but our experience with Fusion5 was so positive that we felt very confident about adopting Jemini.”