Sports Membership Management System
Be flexible. Ramp up your membership. Compete and win.
Today’s sporting associations need to go well beyond just attracting new members to survive and prosper.
Advance the interests of your existing members, grow your membership base, and manage member communications, events and other activities with MySport.
MySport is an integrated sports membership and CRM system based on the industry-leading Microsoft Dynamics 365 platform. With MySport you’ll be fully equipped to make intelligent decisions and rapidly deliver and support new services and experiences.
Configurable and extensible, MySport lets you adapt to change quickly and easily.
MySport centralises information, provides automated workflows and integrated systems to reduce administrative overhead. The self-service web portal allows members to update their details and options, and when integrated with existing eCommerce and website solutions, to make purchases, find relevant information, register for events and more.
As MySport is built on Microsoft Dynamics 365 it easily integrates with other productivity tools including Microsoft Office and SharePoint, further extending its value and productivity. MySport is used by some of the largest sporting associations in the Australasia.
MySport offers integrated sports membership and CRM designed to advance the interest of existing members, grow membership and manage activities.
Lead the charge in membership retention, growth and service delivery with business analytics tools and dynamic dashboard capabilities that deliver valuable real-time operational and performance insights.
Keep your team informed so they can act proactively. With pipeline management, goals, and analytics, you’ll know exactly who to target and when it’s the best time to target them.
Configure invoicing against membership types, and manage payments for events and product sales. Calculate fees automatically, generate invoices, and use customisable workflows to seamlessly manage the financial lifecycle of every member. Integrated eCommerce and finance systems means there’s no need for complex reconciliations.
Understand members’ interests, and categorise them by demographics and membership type using inbuilt analysis tools. Engage in relevant conversations using the channels including email, SMS, and social media. Stay in touch with former members, and build referral networks to grow your association and increase its influence.
Gain a greater understanding of your members and stakeholders with interaction information stored in an integrated solution. Enjoy in-depth contact and company relationship management with tried-and-tested CRM principles.
ClickDimensions for Dynamics 365 enables you to generate targeted and automated communications based on major milestones during all stages of the membership journey. Deliver emails, surveys, nurture programs, landing pages, and forms.
Take action at exactly the right time to increase your organisational success. Use real-time dashboards to slice and dice information on the fly and gain vital insights from activity deep within the member lifecycle with inbuilt Business Intelligence tools.
Create a smarter member, organisation and staff experience by using the workflow capability to connect applications, data, notifications, and events. Monitor activities across all your business systems in real-time, so you always respond appropriately.
Deploy MySport in-house, or as a hosted or SaaS solution. The full enterprise 3 tier architecture allows your in-house IT team to tap into a powerful application framework to manage and integrate your critical business systems.