Microsoft Dynamics 365 for

Project Service Automation

Build trusted relationships. Achieve predictable outcomes. Make every project profitable.

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Fulfill client expectations with Dynamics 365 Project Service Automation


Up the stakes. Provide an outstanding project experience and build new levels of trust with your customers.

With Dynamics 365 for Project Service Automation, you’ll deliver profitable, on-time, within budget projects - every time. All while maximising employee productivity.


What can Dynamics 365 for Project Service Automation do for you?

Give your project management that professional approach

Impress your customers with well-run and confidently executed projects. And provide your team with the real-time tools they need to make every project a measurable success.

  • Live up to expectations - earn customer trust as you tick off project deliverable in line with the terms of the contract, approved work, and expenses.
  • Prepare for success – Embrace robust project planning capabilities and seamlessly integrate with Microsoft Project to accurately visualise costs, effort, and revenue, and achieve predictable project delivery.
  • Make ‘precision’ your go-to word – Empower your project managers to review, monitor, and approve all costs and time impacting their projects with real-time intuitive dashboards.

Have confidence in your project profitability forecasts

Plan for success when you utilise in-built solution intelligence to prioritise your project-based sales opportunities.

  • Get clarity on project-based opportunities – Bring together product and project-based opportunities through a unified sales management dashboard so you can effectively prioritise opportunities.
  • Get closer to your customers - Collaborate directly with your customers on quotes, project scope, and resource requirements through a secure portal.
  • Streamline and simplify the contract process - Enjoy seamless sales collaboration by using Dynamics 365 Sales to create project contracts, track labour rates, and generate statements of work.

Make the most of your resources

Always have the right people, in the right place and at the right time.

  • Intelligent skill scheduling - Streamline the placement of appropriately skilled resources with real-time visibility to resources using a unified scheduling engine.
  • Maximise billable hours – Use real-time dashboards to accurately measure utilisation and make intelligent decisions to get the most out of your billable resources.
  • Empower your people – Enable your consultants and sub-contractors to update their own skills profile and apply directly for relevant projects.

Increase productivity

Collaborate more, respond quickly and simplify financial management.

  • Work better - Foster collaboration across your project teams using audio, video, and document management with integration to Office 365 applications.
  • Respond with speed and agility – Rapidly scope changes and project risks by managing critical key performance indicators to ensure profitable service delivery.
  • Minimise the effort of time and expense management – Generate timely customer billing with the ability to submit, approve, process, and reconcile time and expenses anytime, and anywhere.

Why Fusion5 for your Microsoft solutions?

Fusion5 have a proven track record of delivering Microsoft solutions that delight our customers and produce great business outcomes.

As a member of the Microsoft Dynamics Inner Circle, we are not only recognised as being an expert and trusted pair of hands for consultancy, implementation, change management and support, but we also advance access to product updates, licensing changes, and the ability to take our customers feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.

Plus, maximise the performance of your Dynamics 365 and drive continuous value from your investment with our 8 CRM Supercharge options!


Gold Cloud Business Applications

Gold Application Development

Gold Enterprise Resource Planning

Gold Cloud Platform

Gold Cloud Productivity

Gold Data Platform

Gold Datacenter

Gold Data Analytics

Gold Project and Portfolio Management

Gold Small and Midmarket Cloud Solutions

Gold Application Integration

Silver Security

Silver Enterprise Mobility Management

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