Ensuring consistent experiences using Dynamics 365
Unified Interface uses a responsive web design to make Dynamics 365 portable to reflow records whether being viewed on a large screen or a small mobile device. This reflects the same responsive principles seen in websites that are rendered for optimal viewing and interaction across any screen size, orientation or device.
The new modern UI has been developed to ensure consistent experiences using Dynamics 365 across different devices and screens.
And another driver of change is Dynamics' trend to becoming ever more app-centric. With increasingly connected and diverse app modules being implemented to handle different work-streams, it is essential that apps only need to be designed once, quickly deployed and shared across clients, without the complexity of developing and maintaining multiple forms for each device or screen.
Microsoft’s answer has been to introduce the Unified Interface to develop a seamless experience across desktop, mobile and Outlook.
Further improvements include custom controls within process flows, embedded canvas PowerApps and Office 365 style profile cards with more updates announced for the next release wave in October 2019.
Note: Microsoft is no longer investing in new features for the legacy web interface so these enhancements, and future feature releases, will only be available for the Unified Interface.
Currently in Dynamics 365, you can switch between the classic interface and Unified Interface. You may want to make Unified Interface the default mode for users to interact with Dynamics 365.
To Enable to the new User interface:
Once the above setup is done, the user will have access to the new Unified Interface app.
As shown above, there are numerous changes and new features being made available to users in the new Unified Interface. While all for the better, implementing these and making your teams aware of new processes can be a cumbersome task.
To help with this, we have compiled a short list of recommended next steps to help ease the transition to the new interface:
If you would like any assistance with the new User Interface, or for any other Dynamics 365 related queries, contact your Fusion5 account manager today or reach out to us via the form below.