3 reasons CRM project budgets blow out.
(and 3 ways to stop it happening).
Let’s talk about the elephant in the CRM room: The dreaded implementation budget blow out.
It’s the thing no-one wants to talk about, admit to experiencing, or even worse - causing. And if you’re a public or listed organisation, it’s usually a poorly kept secret thanks to media interest.
After completing hundreds of CRM projects for customers across both New Zealand and Australia, we can honestly say we’ve learnt a thing or two about how and why budgets blow out. And more importantly, how to keep them on track.
But let’s start at the beginning. What usually goes wrong, and why?
We’re an award-winning Microsoft partner based on our ability to deliver projects which help customers improve how they do business. But our customer feedback is just as valuable to us:
From our perspective, we’re not big on elephants in the room, or inflated CRM project budgets. Both are uncomfortable and take some explaining.
With all the business benefits it has to offer, taking on a CRM project shouldn’t be a risk. By working with an experienced, mature and proven partner who has your business objectives and budget front of mind, you minimise the likelihood of blowing your budget before you even go live and start to reap the rewards.
Talk to us about how to stay on track, stick to best practice and stay in control of your budget.