User Productivity Kit
Oracle User Productivity Kit (UPK) is a collaborative content development platform that allows enterprises to drive user productivity and mitigate risk throughout all phases of the software ownership lifecycle. As a result, companies can maximize the return on investment (ROI) of their enterprise application deployments.
Features
- Single, synchronised authoring session for business process documents, test scripts, training manuals, simulations, performance support, and quick reference guides
- Multiple learning methods: watch simulations, practice simulations, and knowledge tests
- In-application performance support
- Content workflow and management, including check-in and checkout, versioning, rollbacks, and status updates
- Cross-application training content support
- Multilanguage translation
Benefits
- Maximise ROI on enterprise applications by training users quickly and keeping support documents current
- Reduce the costs associated with multilanguage software implementations
- Mitigate compliance risk by ensuring users consistently follow process steps
- Manage knowledge by delivering training within the application itself
- Record training simulations in a way that mirrors how users complete tasks
- Reduce training, documentation, and ongoing help desk costs
- Accelerate training development
For more information on how your business can benefit from UPK please contact Lisa Nicks 64 9 379 0525.
