Fusion5 implements business applications into customer organisations using methodologies that are tried and proven.

Our focus is delivering for our customers by providing high quality services and well defined outputs. Fusion5 has two approaches to implementing new applications:

• We utilise our own approach – FOCUS
• In some cases we may suggest we utilise specific vendor methodologies.

FOCUS has been developed from years of experience in implementing mid-range solutions.

Our methodology combines a quick and pragmatic approach along with flexibility for variations dependent on our customers' needs for skills transfer and more active participation.

FOCUS provides a well defined set off deliverables available for sign off at every stage.  The key elements of FOCUS are:

Mobilise

• Agree project charter:
  • Scope
  • Phasing
  • Resources
  • Timeline
  • Risks / issues / constraints
• Agree technical infrastructure
• Agree change management approach.

Define

• Gather sufficient information to establish the current and future state perspectives of our customers' business processes
• Document the agreed requirements.
• Understand the gaps between the desired business processes and the software
• Determine options for resolution of gaps
• Agree and sign off.

Prototype

• Fusion5 will build a prototype of the customer's defined business processes using the chosen software.

Validate

• Fusion5 will validate the prototype and the new business processes with project team members and key business sponsors
• The processes and associated configuration will be refined, based on feedback from the customer as part of an iterative process
• Agree and sign off the prototype.

Implement

• Once the configuration is agreed, the system must be further developed, tested, tuned and documented ready for use
• Data is converted, reports are written, forms are developed
• Security is implemented
• End users are trained
• Go Live.

Support

• Develop a plan for on-going customer support, both on-site and remote.