GoldMine CRM offers powerful relationship management across sales, service and marketing functions to boost team collaboration and improve customer satisfaction.

Fusion5 is New Zealand's largest FrontRange implementation partner offering the GoldMine product family to businesses looking for a wide range of features and functionality.

One of GoldMine's unique value propositions is GoldMine Voice, a comprehensive communications solution that combines the two most powerful customer contact business tools - your phone system and CRM – to create a unique customer experience.

GoldMine Enterprise Edition offers a complete, modular approach that helps Sales, Marketing and Service organisations reduce costs, drive revenue and improve overall customer interactions.

Designed with innovative technology for greater configurability and flexibility

GoldMine provides extensive functionality, dashboards and powerful analytics allowing easy access to customer information with improved workforce efficiency.

FrontRange Voice is designed to help businesses deliver an optimal customer experience using advanced IP telephony to drive business value in every customer interaction and bring productivity to sales and customer support teams.

FrontRange Voice, a software based IP telephone system, offers organisations:

• IVR

• ACD
• Advanced skill-based call routing
• Unified Messaging
• CTI screen pops
• Auto Attendant
• Agent dashboard
• Automated ticket generation
• In/out bound productivity applications