SMART-TMS
ITO Skills Development, Training, and Course Management solution
One of the biggest challenges to Industry Training Organizations, training providers and corporate training departments is to offer personalized service to all students or trainees to support their progress, while also tracking all plans, courses, and assessments.
SMART-TMS is a skills development, training, and course management solution built on the Pivotal 6 platform. SMART-TMS offers all the benefits of a flexible, configurable, and scalable environment with best-of-breed training and course management functionality for:
- Industry Training Organisations (ITOs)
- Training providers
- Workplaces (HR and skills development departments)
- Professional development organisations
SMART-TMS fully integrates with the National Qualification Frameworks (NZQA) and Tertiary Education Commission for all compliance reporting.
SMART-TMS offers a configurable and flexible solution out of the box with CRM principles closely integrated to all management processes and workflows, ensuring that the highest level of personalised service can be provided to every customer, student, or trainee.
The Power of SMART-TMS for Industry Training Organisations provides:
- Accelerate Time-to-Market: Leverage effective segmentation, optimised sales teams, and high-impact marketing campaigns to bring your courses and training programs to market sooner—and smarter.
- Improve Completion Rates: Automate the calculation of progress/learning with exception alerts. These alerts trigger activity to allow a personalized engagement with each student to encourage further achievement or identify where progress has stopped, as well as encourage achievement through regular automated communication
- Increase Re-enrolment: Gain visibility into profitability and cross-sell/up-sell opportunities based on course roadmaps or learning pathways to encourage re-enrolment and/or ongoing skill development.
- Gain Operational Insight: Improve visibility into trainee and customer performance against training and skill development plans to showcase training ROI.
- Improve Business Agility: Understand the top-performing training programs and roadblocks to progress to influence new course and training program development.
- Improve efficiency through customer Self-Service Access: Offer customers the ability to register for courses online, submit assessments, and review progress
What's inside SMART-TMS
- Unit Standard Framework configuration
- Qualification set-up with defined achievement criteria
- Training program/pathway definitions
- On-job (workplace) and off-job (course or correspondence) assessment management
- Progress management, with automated trainee progress tracking and alerts
- Assessment management, including assessor scope and moderation management
- Course scheduling and planning and automated allocation of trainees
- Government funding agency KPI and data exchange reporting (TEC)
- Relationships with one of many employers (customers) and providers of training
- Business development and account management
- Stakeholder management
