What We Do

Automation and integration of core business systems that focus on effective and simplified processes, helping you to make faster and better decisions.
  • Finance / Accounting
  • Asset Management
  • Distribution / Logistics
  • Warehouse Optimisation
  • Procure to Pay
  • Portfolio Management
  • Business Analytics
  • Archive
Develop an employee-centric culture, focus on and nurture your company’s most valuable assets – your people.
  • Payroll
  • Human Resources
  • Attendance Management
  • Rostering and Planning
  • Outsourced Payroll
Gain a 360 degree view of customers, their interactions, needs and behaviours through integrated sales, service, marketing and social solutions. Organise, automate, and integrate sales, marketing, and customer service strategy with best-of-breed solutions. 
  • Sales
  • Marketing
  • Service
  • Social
  • Contact Centre
  • Customer Journey Planning
Optimise your service delivery, maximise operational efficiencies and reduce downtime - leading to significant IT cost savings.
  • ITIL Consultancy
  • Helpdesk
  • Incident Management
  • Change Release Management
  • Problem Management
  • Service Management
  • Service Catalogue
Fusion5 has developed world class solutions designed to meet specific needs of vertical industries, with a unique advantage of being built across an integrated CRM platform.
  • Student Management
  • Grant Management
  • Training Management
  • Membership Management

Home

News

Fusion5 acquires Koorb's award winning Microsoft Dynamics CRM and SharePoint practices
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Fusion5 claims a spot as one of the 2015 TIN100 Rising Stars
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Oracle Announces JD Edwards EnterpriseOne Release 9.2
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Fusion5 strengthens rostering and attendance capabilities with the acquisition of MyWorkplace
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QUT Wins Prestigious Industry Award for Help Desk Transformation with HEAT
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Economic Regulatory Authority improves tracking with TimeFiler
+full story
Performance Education goes Live with NetSuite
+full story
Great leadership starts at the CCiNZ Conferences
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Giving back to the community
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Fusion5 Achieves NetSuite 5-Star Award
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Empower Payroll and HR recognised in five most adopted Payroll systems across Australia
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Customers are loving Cloud5 with more than 50 organisations now supported
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Qualia Wines moves Payroll System, Empower, to Cloud5
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Metropolitan Cemeteries selects Fusion5’s Empower for HR and Payroll
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Pivotal customers can outsource to Cloud5
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FrontRange and Lumension merge and form HEAT Software
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Prime 7 goes live with HEAT IT Service Management
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Latest version of HEAT 2015 delivers superior user experience
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Fusion5 is proud to be a 5 Star NetSuite Solution Partner across Australia and New Zealand
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Reduce service desk wait times with HEAT Voice
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Kofax and ApprovalPlus, saving time and money
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Fusion5 wins Oracle Asia Pacific award for Excellence in Cloud Solutions at Oracle OpenWorld.
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Fusion5 is pleased to announce our 2015 Graduate Programme
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Events

  • 24/Feb/2016

A Modern IT Service Desk needs to go way beyond the helpdesk, encompassing ITIL best practices, offering an intuitive user experience, powerful workflow and an integrated digital experience. 
 

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  • 02/Mar/2016

Find out how we can help you drive new membership, run campaigns to get members into the club and get a 360 view of your club including membership, gaming, food & beverage and financials.

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  • 15/Mar/2016

This Fusion5 Connect Insight webinar features the new enhancements designed to increase productivity by providing a simple and seamless experience across Dynamics CRM applications, Outlook, Excel, OneDrive for Business. 2016 also offers an enhanced mobile experience for the worker on the go, and enriched data and analytics.

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Solutions

ERP
Enterprise Resource Planning
Automation and integration of core business systems that focus on effective and simplified processes, helping you to make faster and better decisions.
HCM
Human Capital Management & Payroll
Develop an employee-centric culture, focus on and nurture your company’s most valuable assets – your people.
crx
Customer Experience & Relationship Management
Gain a 360 degree view of customers, their interactions, needs and behaviours through integrated sales, service, marketing and social solutions. Organise, automate, and integrate sales, marketing, and customer service strategy with best-of-breed solutions. 
itsm
IT Service Management
Optimise your service delivery, maximise operational efficiencies and reduce downtime - leading to significant IT cost savings.
IS
Industry Solutions
Fusion5 has developed world class solutions designed to meet specific needs of vertical industries, with a unique advantage of being built across an integrated CRM platform.
Cloud5
Infrastructure as a service
Switch to cloud based services for a hassle free, flexible and cost-effective model for delivering IT to business.
Fusion5 Customer Centre
Customer Centre
We provide a complete service offering across all our solutions. Join the Customer Centre experience to benefit from the services of more than thirty dedicated staff across Australia and New Zealand.

Partners

Oracle Platinum Business Partner
NetSuite 2015 star
APTEAN Business Partner
Heat Business Partner

Customer Centre

Australia
Melbourne +61 3 9922 5519
Sydney +61 2 8240 3800
Brisbane +61 7 3215 3400
Adelaide +61 8 8239 5700
Perth +61 8 9203 3600
New Zealand
Auckland +64 9 379 0525
Wellington +64 4 473 4552
Christchurch +64 3 943 4369
Dunedin +64 3 474 1819

Request a Demonstration